Program Management Office Case Study
Consumer Packaged Goods/Pharmaceutical Industry


The Client
A large client in the consumer packaged goods / pharmaceutical industry that offered a number of brand name consumer and pharmaceutical products.

The Challenge
The IT department needed to establish a Project Management Office (PMO) and the supporting Project Management Methodology (PMM) to enable it to meet a high demand for project delivery.

The Solution
The end result included designing, developing, and implementing a PMO and the supporting PMM. The comprehensive PMM addressed governance, prioritization, resourcing and skills inventory. The engagement included a "learning lab approach" that involved training, coaching and managing the project managers for a period of 6 months in adopting the methodology and identifying business performance improvement opportunities.

The Benefits
The solution enabled the IT department to effectively deliver over 100 projects with only 4 project managers and 50 programmers.

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